Prescription FAQ
| Prescription Fax Hotline |
| +44 114 3030 385 |
Prescription Medication
The sale of veterinary medicines is closely regulated and our veterinary medicine partner operates in-line with UK and EU regulations.
All the medicines for sale in 5M shops meet UK, EU, or other globally recognised legislative requirements which are clearly identified on the product datasheets, linked to from the product detail pages.
It is vital to understand it is the responsibility of the user to ensure that any veterinary medications are used in accordance with local legislation and that they are administered in a safe and responsible manner.
Purchasers should ensure that all product information provided in the product data sheet and on the packaging, or in any other manner, is read and understood before administration. Particular care should be taken to note any hazards to the operator, contra-indications and warnings on the packaging, etc. Those administering medicines to animals whose flesh or products is intended for human consumption should pay particular attention to withdrawal and withholding times and recording requirements.
In Europe, the veterinary medicine regulations require that certain medicines can only be supplied on prescription. All such medication is clearly marked. These regulations do not apply to overseas customers, however it remains vital that the correct local regulations are followed.
To complete an order the Customer will need to confirm the following statements.
Requirements of supply
| I confirm that the pharmaceutical products I have ordered comply with the medicine legislation of the country in which the medicines are to be used and that where required a valid prescription has been obtained from a suitably qualified person. Where legislation requires the prescription be sent to the seller of the medicine I will forward this as detailed in the Prescription FAQ. I also confirm that I have (1) read the product datasheets for all the products I have ordered, (2) fully understand the label requirements and (3) am aware that I am fully responsible for the safe storage, use, administration and disposal of the products ordered. For orders outside of the EU, I also understand I am fully responsible for the importation of the products ordered. |
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| I agree to the terms and conditions. |
Placing an Order
The order process is as follows:- Following discussion with your vet/animal health adviser, order the required medicines via our on-line shop(s).
- At checkout, agree to the "requirements of supply".
- Make payment on-line by bank card, or select to pay by bank transfer/cheque.
- We will send an email confirming your order. If paying by bank transfer/cheque the email will include full payment details.
- Where neccessary, forward the prescription paperwork.*
- The veterinary medicine partner will check your order details, promptly packing and despatching your medicines.
- Payment clearance is required before despatch if paying by bank transfer/cheque.
* Prescription Required Medication (POM-V)
For EU delivery: Orders which include POM-V designated products can only be despatched following receipt of a suitable prescription. A faxed copy is sufficient for despatch, however the original will be required and this should be returned in the self addressed envelope included with your order.
For non-EU delivery:If local legislation requires the prescription to be sent to the seller of the medicine, this should be sent as detailed below.
Sending Prescription Paperwork
Fax Hotline +44 114 3030 385 Email scanned copy to: prescriptions@thefarmsite.com
Original paperwork should be sent to us at:
FVG Limited
c/o 5M, Benchmark House
8 Smithy Wood Drive
Sheffield, S35 1QN
United Kingdom
Tel: +44 114 245 0333
Fax: +44 114 3030 385
Why are you offering this service?
5M Enterprises Limited and our veterinary medicine partner are fully committed to the safe and correct use of legal, fully tested and effective animal health products.
In making these products available, we are ensuring farmers, animal health technicians and veterinarians across the world have access to safe and effective products, tested and licensed to UK, EU and other well recognised standards.
You are cheaper then my vet - How?
Our Veterniary Medicine partners operate sizable animal health veterinary practices in the UK. As a result of their purchasing power we are able to offer healthy discounts to retail prices.
All the products we supply are tested and licensed to UK, EU or other globally recognised standards.
Parts of this document are extracted from our full terms and conditions, which take full precidence.